Physio is an app designed to promote physiotherapy compliance in a human-centered, simple, and effective manner. It was created to facilitate patients’ sharing of their positive experiences with their physiotherapists.
As a lead UI/UX designer, supported by a team of developers and a junior UI/UX designer, I created a custom user interface for the iOS platform. The app is designed for ease of use by both therapists and patients, allowing physiotherapists access to each patient’s module and scheduling of therapy, and giving patients easy access to their assigned therapy/exercise.
👩 Role
Lead UI/UX Designer
- Help physiotherapists to define features
- Conduct usability research
- Development collaboration
🤝 Stakeholders
- Physiotherapists
- Investors
🎬 How it started
Using a problem-solution tree we have identified the best way to approach this project. Problem: to revolutionize the existing market.
Solution: develop a web app that provides remote physiotherapy services.
Hypothesis: responsive web app to deliver remote physiotherapy.
🪜 The first steps
It started with research, which consisted of:
- Physiotherapist consult
- User research
- Market Research
📚 Research
User Research:
Half of the respondents expressed interest in receiving physiotherapy via video call, while 40% believed self-tracking to be a helpful feature.
A frequent complaint among those receiving physiotherapy was the demanding schedule of frequent appointments.
Physiotherapist Interview:
Desire to supplement their main job with freelance remote appointments.
Aspire to broaden their knowledge and experience a wider variety of patient cases and aim to eliminate downtime.
🪜Initial process
We aimed to create a web app that enabled patients to book appointments with physiotherapists, attend video sessions, and utilize prescribed resources for remote health improvement. And we envisioned a platform for physiotherapists to easily host video appointments by inputting their availability, and accommodating for other work obligations.
Once we defined the prototype we ran a round of user testing which showed no major pain points.
USER FLOW
